If you’ve been using a Dell monitor with your computer and suddenly find that the USB ports aren’t working, don’t worry - you’re not alone. This is a problem that many people have reported, but it’s easy to fix. In this post, we’ll show you how to troubleshoot and fix the USB ports on a Dell monitor. So if you’re having problems getting your devices to connect to your monitor, keep reading.

What Are Upstream and Downstream USB Ports?

Before we get into how to fix the USB ports on your Dell monitor, it’s imperative to understand what incoming and downstream USB ports are. Upstream ports are used to connect your computer to the monitor, while downstream ports are used to attach devices to the monitor. In most cases, the problem is with the upstream port - the one that’s needed to connect the monitor to the computer.

How to Fix USB Ports on a Dell Monitor

If you’re having problems with the USB ports on your Dell monitor, there are a few things you can try. First, make sure that the upstream cable is firmly connected to both the monitor and the computer. If it’s not, try unplugging and then reconnecting the cable.

If that doesn’t work, try restarting both the computer and the monitor. In some cases, this can reset the connection and fix the problem.

If you are facing an issue in connecting dual monitors then this article is for you.

Why Is My Dell Monitor USB Port Not Working?

There are a few possible reasons why your Dell monitor’s USB port isn’t working. It could be that the upstream cable is loose or disconnected, the drivers are out of date, or there’s a problem with the USB port itself.

If you’ve tried all of the troubleshooting steps above and still can’t get the USB ports on your Dell monitor to work, it’s likely that there’s a problem with the monitor itself. In this case, you’ll need to contact Dell customer support for assistance.

How to Fix My Dell Monitor USB Port?

If you’re having problems with your Dell monitor’s USB port, there are a few things you can try to fix the issue. First, make sure that the upstream cable is properly connected to both the computer and the monitor. If it is not, unplug and then replug the cable.

Connect Devices in a Proper Way:

If you want to use a USB device with your Dell monitor, it is very critical that you connect the device in the proper way. If you’re connecting a device to the upstream port, make sure that the cable is plugged into the computer first and then into the monitor.

Download the required drivers:

If you’re having problems with the USB ports on your Dell monitor, it’s possible that the drivers are out of date. To fix this, you’ll need to download and install the latest drivers for your monitor. You can do this by visiting Dell’s support website and searching for your monitor model.

Update the drivers:

If you’re having problems with the USB ports on your Dell monitor, it’s possible that the drivers are out of date. To fix this, you’ll need to update the drivers for your monitor. You can do this by visiting Dell’s support website and searching for your monitor model.

Modify the Power Saving Setting:

If you’re having problems with the USB ports on your Dell monitor, it’s possible that the power-saving setting is enabled. To fix this, you’ll need to modify the power-saving setting in the control panel. To do this, follow these steps:

  1. Open the Control Panel and click on “Power Options.”
  2. Click on “Change Plan Settings” for the power plan that you’re using.
  3. Click on “Change Advanced Power Settings.”
  4. Expand the “USB Settings” section and change the “USB selective suspend setting” to “Disabled.”
  5. Click on “OK” to save the changes.

Perform a diagnostic test:

If you’re still having problems with the USB ports on your Dell monitor, you can try performing a diagnostic test. To do this, follow these steps:

  1. Plug a USB device into the upstream port on the monitor.
  2. Turn on the monitor and wait for the diagnostic tool to load.
  3. Follow the prompts to complete the test.

If the diagnostic tool detects a problem with the USB port, it will provide you with instructions on how to fix it.

Reset BIOS to default:

If you’re still having problems with the USB ports on your Dell monitor, you can try resetting the BIOS to its default settings. To do this, follow these steps:

  1. Restart the computer and wait for it to boot into BIOS.
  2. Press the F9 key to load the default settings.
  3. Press the F10 key to save the changes and exit the BIOS.

Replace the monitor

If you’ve tried all of the troubleshooting steps above and still can’t get the USB ports on your Dell monitor to work, it’s likely that there’s a problem with the monitor itself. In this case, you’ll need to contact Dell customer support for assistance.

Conclusion

If you’re having problems with the USB ports on your Dell monitor, there are a few things you can try to fix the issue. First, make sure that the upstream cable is properly connected to both the computer and the monitor. If it is not, unplug and then replug the cable.

Michel David
Michel David
Hi! I am Michel David. I am running many tech blogs for the past few years. This blog I design to provide solutions for your gaming computers and to Provide Honest and Unbiased Reviews. You can also read in detail [about us](https://yourpcguider.com/about-us/).